The web is certainly changing the way people learn about things. Coffee shops need to be sure they stay in tune with the popular social networks online and go where their customers are going. A site that launched over a year ago is fast becoming my personal favorite. It’s called Twitter and it’s really simple. Think of it as instant messaging all of your friends at once online and being able to follow conversations among all of your friends. More and more businesses and individuals are creating profiles on Twitter and using it to promote themselves and just for fun to keep up with friends. If I owned a coffee shop I would make Twitter a part of my marketing program. Here is the official Twitter profile for Arizona Coffee: http://twitter.com/arizonacoffee And here is my personal profile: http://twitter.com/christingom If you have a Twitter profile (I know some of you do!), go ahead and add Arizona Coffee and let us know in the comments.